1. ACCEPTANCE OF TERMS
By signing a service agreement with Two Dope Labs Media, LLC (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you and Two Dope Labs Media, LLC.
2. SERVICES PROVIDED
Two Dope Labs Media, LLC provides expert organic social media management services including but not limited to:
- Social media strategy development
- Content creation and curation
- Social media posting and scheduling
- Performance analytics and reporting
- Brand voice development
- Other related digital marketing services as agreed upon
3. FEES AND PAYMENT TERMS
3.1 Service Fees
Monthly service fees are as specified in your signed service agreement. All fees are due in advance on a monthly basis.
3.2 Setup Fee
A one-time setup fee of $200.00 is required for all new clients to cover initial account configuration, strategy development, and onboarding processes. This fee is non-refundable and due upon signing of the service agreement.
3.3 Payment Schedule
- Monthly fees are due on the first (1st) day of each month
- Setup fee is due upon contract execution
- Payment is considered late if not received within ten (10) days of the due date
3.4 Payment Methods
We accept payment via:
- ACH bank transfer
- Credit card
4. CONTRACT TERM AND CANCELLATION
4.1 Initial Term
The initial service term is month-to-month unless otherwise specified in your service agreement.
4.2 Cancellation Policy
Either party may terminate this agreement at any time with thirty (30) days written notice. Email notice is acceptable and sufficient for cancellation purposes. Notice should be sent to info@twodopelabs.com
4.3 Cancellation Effective Date
Cancellation becomes effective at the end of the thirty (30) day notice period. You remain responsible for all fees incurred during the notice period.
4.4 No Refunds
Monthly service fees and setup fees are non-refundable. No prorated refunds will be provided for partial months of service.
5. CLIENT RESPONSIBILITIES
5.1 Access and Credentials
Client agrees to provide:
- Administrative access to all relevant social media accounts
- Brand guidelines, logos, and approved imagery
- Timely feedback and approvals as requested
- Any necessary legal or compliance information
5.2 Content Approval
Client is responsible for reviewing and approving content before publication when approval processes are established. Failure to provide timely feedback may result in delayed posting schedules.
5.3 Compliance
Client warrants that all provided content, materials, and instructions comply with applicable laws, regulations, and platform policies.
6. INTELLECTUAL PROPERTY
6.1 Client Property
All client-provided materials, trademarks, logos, and brand elements remain the exclusive property of the Client.
6.2 Created Content
Content created by Two Dope Labs Media, LLC specifically for Client’s use becomes Client’s property upon full payment of associated fees. However, we retain the right to use such content for portfolio and marketing purposes unless otherwise agreed in writing.
6.3 Company Property
Two Dope Labs Media, LLC retains ownership of all proprietary methods, processes, strategies, and general knowledge developed in the course of providing services.
7. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the business relationship. This obligation survives termination of the agreement.
8. LIMITATION OF LIABILITY
8.1 Service Limitations
Two Dope Labs Media, LLC’s liability is limited to the amount of fees paid by Client in the three (3) months preceding any claim.
8.2 Disclaimer
We do not guarantee specific results from social media activities. Social media performance depends on numerous factors beyond our control, including but not limited to algorithm changes, market conditions, and audience behavior.
8.3 Platform Dependencies
We are not responsible for changes to social media platform policies, algorithms, or functionality that may impact service delivery or results.
9. INDEMNIFICATION
Client agrees to indemnify and hold harmless Two Dope Labs Media, LLC from any claims, damages, or expenses arising from:
- Client-provided content or materials
- Violation of platform terms of service by Client
- Any illegal or unauthorized activities by Client
- Third-party claims related to Client’s business or content
10. FORCE MAJEURE
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, internet outages, or platform disruptions.
11. MODIFICATIONS TO TERMS
Two Dope Labs Media, LLC reserves the right to modify these Terms at any time. Material changes will be communicated to clients with thirty (30) days notice. Continued use of services after notification constitutes acceptance of modified terms.
12. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the state of Colorado. Any disputes shall be resolved in the courts of Colorado.
13. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14. ENTIRE AGREEMENT
These Terms, together with the signed service agreement, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter.
15. CONTACT INFORMATION
For questions regarding these Terms or to provide cancellation notice, contact:
Two Dope Labs Media, LLC
Email: info@twodopelabs.com
Phone: 855-896-5227
By signing the service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
This document was last updated on 9-1-2025. Two Dope Labs Media, LLC reserves the right to update these terms as needed to reflect changes in our services or legal requirements.